Safeguarding Procedure Safeguarding Children: When To Raise A Concern

It is important that concerns are reported as soon as they can be if it is believed or suspected that: 

• A child is suffering or likely to suffer significant harm or
• A child’s health or development may be impaired without the provision of services or   
• With the agreement of the person with parental responsibility, a child would be likely to benefit from family support services. 

 Please ensure that any electronic messages they have sent have been received and are being acted upon.

If you are concerned about the safety of a child or young person, please contact the Surrey Children's Single Point of Access (SPA).  The Children's Single Point of Access is the umbrella term used to describe the front door to Surrey County Council services for children. Parents, carers, and practitioners can phone in to access support, information, and advice for families and those who work with children in Surrey.

Who to contact

Telephone:

• 0300 470 9100
• 01483 517898 (out of hours hosted by the emergency duty team)

Email: cspa@surreycc.gov.uk

Website: Children’s Services, Surrey County Council website

Online from: Children’s Services, Surrey County Council website report an issue