Safeguarding Procedure Good Practice When Working With Adults at Risk

Published: 17 September 2025

To help prevent abuse occurring and false allegations arising, the following basic guidelines will help safeguard both the adult at risk and members of staff.  

You must: 

  • treat all service users with dignity and respect.
  • provide an example of good conduct you wish others to follow.
  • challenge unacceptable behaviour - e.g. bullying and report all allegations/suspicions of abuse.
  • be identifiable and always wear a name badge. 

You must not: 

  • have unwarranted contact with an adult at risk.
  • make any comments, which may have a sexual connotation.  . 

Who to contact

Telephone:

  • 0300 200 1005
  • 01483 517898 (out of hours hosted by the emergency duty team)

Email: edt.ssd@surreycc.gov.uk

Online Form: Surrey County Council Adult Social Care Referral Form 

Website: Surrey County Council Adult Social Care 

In an emergency safeguarding situation for children or vulnerable adults call 999 to report.