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Flooding and drainage
Information and guidance on reporting and managing floods.
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Skip Guide NavigationKey contacts
Useful contacts in the event of a flood or power cut.
Environment Agency
- Switchboard: 03708 506 506
- Floodline: 0345 988 1188
- Environment Agency website (external link)
Surrey County Council
- Switchboard: 0300 200 1003
- Flooded highways: 0300 200 1003
- More information on drainage and flooding on the Surrey County Council website (external link)
- Locality team (social care): 01932 794800
- Out of hours: 01483 517898
- Surrey County Council website (external link)
Report an issue using “Report it” on the Surrey County Council website (General enquiries about flooding: flooding.enquiries@surreycc.gov.uk(link sends email))
Surrey Heath Borough Council
You can contact us if you are:
- in immediate sandbags requests
- in need of welfare support
Phone: 01276 707100
Thames Water
Sewage, flooded sewers and sewer cleaning phone: 0800 316 9800
Thames Water website (external link)
Power cuts
For information in the event of a power cut see UK Power Network's website (external link) or dial 105 for free to get directly through to your local network.