Local government in Surrey is changing
From April 2027, the existing county council and 11 district and borough councils will be replaced by two new unitary councils. Learn more about Future Surrey
Flooding and drainage
Information and guidance on reporting and managing floods.
Key contacts
Useful contacts in the event of a flood or power cut.
Environment Agency
- Switchboard: 03708 506 506
- Floodline: 0345 988 1188
- Environment Agency website (external link)
Surrey County Council
- Switchboard: 0300 200 1003
- Flooded highways: 0300 200 1003
- More information on drainage and flooding on the Surrey County Council website (external link)
- Locality team (social care): 01932 794800
- Out of hours: 01483 517898
- Surrey County Council website (external link)
Report an issue using “Report it” on the Surrey County Council website (General enquiries about flooding: flooding.enquiries@surreycc.gov.uk(link sends email))
Surrey Heath Borough Council
You can contact us if you are:
- in need of welfare support
Phone: 01276 707100
Thames Water
Sewage, flooded sewers and sewer cleaning phone: 0800 316 9800
Thames Water website (external link)
Power cuts
For information in the event of a power cut see UK Power Network's website (external link) or dial 105 for free to get directly through to your local network.