Money worries: help and advice

A guide to options available if you are worried about money and the cost of living.

Financial and wellbeing support service

The financial and wellbeing support service is a free new service in Surrey Heath. It combines combines expert benefits and money advice from Citizens Advice Surrey Heath and specialist wellbeing support from mental health charity Catalyst.

The aim of the service is to:

  • increase your financial resilience and independence
  • improve your overall mental and/or emotional wellbeing
  • reduce your stress and anxiety
  • increase your engagement with your local community and reduce social isolation
  • feel more informed about how to manage your finances and wellbeing in future

How to access the service

If you are 18+ and living in Surrey Heath, you can register with either Citizens Advice Surrey Heath or Catalyst (no need to contact both). Once you contact us, our Case Workers will normally get back to you within two working days to set up an initial appointment and discuss your needs.

What to expect

Case Workers from Citizens Advice Surrey Heath and Catalyst will work with you and support you to improve your financial situation and emotional wellbeing through a series of face-to-face, telephone or online appointments. You may be signposted to further support where appropriate. Face-to-face meetings will take place at a mutually convenient location in your local community. 


Citizens Advice Surrey Heath 

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Telephone: 0808 278 7936 


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