Contact Us

Contact Centre

Access to Council Services through the Contact Centre.
To speak to us by phone. Please call 01276 707100 (Monday –Thursday  8.30am-5pm, Friday 8.30am-4.30pm).
We continue to offer a comprehensive variety of services that can be carried out online via this website. Or you can email your enquiry to
We are currently closed for face to face appointments.

Please be aware that entry is strictly by appointment only and restricted to a maximum of two adults at any appointment.
Upon entry to the building you will be asked to follow social distancing guidelines and make use of the hand sanitiser and face coverings that will be provided.

Revenues and Benefits

Starting from Monday 10 August 2020 our call hours will be:

- Mon to Thursday 08:30 to 17:00

- Friday 08:30 to 16:30

You can still email your queries to and when emailing please put your account number or claim reference in the subject line.


Staff will be available to answer telephone calls at the following times:
Monday 8.30am to 5.00pm
Tuesday 8.30am to 1.00pm and 4.00pm to 5.00pm
Wednesday 8.30am to 5.00pm
Thursday 2.00pm to 5.00pm
Friday 8.30am to 4.30pm
You can email the Housing team on

Not sure whether you need to contact Surrey Heath Borough Council? 


How to Find Us

Surrey Heath House is located off the A30 in the centre of Camberley and is a short distance from the M3. Postcode for satnav GU15 3HD. View visitor parking map and information. 

Media Enquiries

Journalists are requested not to contact individual departments. Our Press Office will be pleased to assist you and arrange for an appropriate spokesperson to be made available for you. The Press Office is manned during the office hours listed above.
01276 707312