Accessibility statements for integrations

This accessibility statement applies to the Surrey Heath Jobs webpage(link is external).  This website is run by Surrey Heath Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader
• we’ve also made the website text as simple as possible to understand

AbilityNet (link is external) has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Some documents are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email web.support@surreyheath.gov.uk(link sends e-mail)
• call 01276 707100

We’ll consider your request and aim to get back to you within 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact web.support@surreyheath.gov.uk(link sends e-mail) or call 01276 707100.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)(link is external).

Contacting us by phone or visiting us in person

We have an audio induction loop system in our Contact Centre.

Find out how to contact us.

Technical information about this website’s accessibility

Surrey Heath Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 (link is external) AA standard, due to ‘the non-compliances’, listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some documents may not be fully accessible

Issues include:

• Missing headings or headings that don’t follow a logical order - This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships)
• Missing titles - This fails WCAG 2.1 success criterion 2.4.2 (Page Titled)
• Default language not specified - This fails WCAG 2.1 success criterion 3.1.1 (Language of Page) 
• Text not included in an ARIA landmark - This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships) and 2.4.1 (Bypass Blocks)
• Not clear which page element has focus from the keyboard - This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible)
• Skip to main content link is missing - This fails WCAG 2.1 success criterion 2.4.1 (Bypass Block)

Disproportionate burden

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018(link is external) if they’re not essential to providing our services.

What we’re doing to improve accessibility

We are working to fix the issues with documents that are inaccessible. We aim to fix this issue by 14 February.

Preparation of this accessibility statement

This statement was prepared on 24 January 2022. It was last reviewed on 31 January 2022.

This website was last tested by our supplier in January 2022.