Local government in Surrey is changing
From April 2027, the existing county council and 11 district and borough councils will be replaced by two new unitary councils. Learn more about Future Surrey
Freedom of Information publication scheme
Information about the publication scheme.
Our policies and procedures
This section includes our policies and procedures for providing Council services and for the recruitment and employment of staff, complaints procedure and information management documents.
Policies and procedures for conducting council business
Policies and procedures about the recruitment and employment of staff
- Equality and diversity
- Current job vacancies
- Working at Surrey Heath
- Surrey Heath code of conduct for officers
- Staff benefits
- Health and safety
Equal opportunities policy
Customer service
- Customer care
- Anti-fraud and corruption strategy
- Housing
- Complaints procedure
- Freedom of Information
Records management and personal data policies
- Information charter: Handling Personal Protected Information (PPI)
- Information governance
- Data protection
- Data protection fair processing statement
- Information rights
- Corporate records retention and destruction schedule
- Information requests fees and charges
- Data security breach policy and procedure
- Individual rights procedures