We are currently receiving a high number of applications for the Housing Register and it is taking longer than normal to complete assessment’s. You will have received a reference number when submitting your application and if you have that, you can be sure the application is with us for assessment.
At present, it could take 3-4 weeks before you receive an update on your application. We will not able to give you any further information about your application until the assessment is complete and so we would be grateful if you do not contact us requesting an update within 4 weeks of your application being submitted. Responding to such calls is taking officers away from working on assessments and adding to the time to takes for everyone to hear back from us.  
Thank you for your support and we will email you with an update on your application as soon as it has been assessed.