- Pay Online via the payments webpage.
Credit and Debit Cards
Telephone our 24 hour automated payment line on 03300 884693 to pay using your Visa, Master Card, Maestro, Solo or Delta cards. Please note we do not accept American Express, Diners Card or JCB cards.
Automated Telephone Payment System
You can pay your Council Tax using the 24 Hour Automated Telephone Payment System on 03300 884693. You may pay using Delta, Maestro, MasterCard, Visa or Switch credit / debit cards.
Pay by Telephone Banking, Home Banking via the internet or Standing Order
Your bank will ask for our bank details which are:-
Sort Code 62-24-36
Account Number 00000000
You must also tell the bank your Council Tax account number which will be shown on your bill and that the payments are made to National Westminster Bank PLC for the credit of Surrey Heath Borough Council.
Through a bank
Your bank may offer the "Faster Payment" scheme or similar online payment option from your current account. If using the Faster Payment scheme you will need to quote our bank details which are
- Sort Code 62-24-36
- Account Number 00000000
- Your Council Tax Reference
If making an international payment you may need to quote the council’s bankers International Bankers Number (IBAN). The IBAN is: GB55NWBK60042046079254
Post a Cheque
Write your Council Tax account number on the reverse of your cheque and send it to the Council. Cheques should be crossed and made payable to Surrey Heath Borough Council. Please be aware it is Council policy NOT to accept post-dated cheques. This payment option may be discontinued.
At a Post Office
Please note this service was discontinued on 15th December 2017. This does not affect payments made using a Freepay card.
Other related Information
If you have made a payment that is not showing on your council tax account please complete a Missing Payment Enquiry online form and we will contact you if we are unable to find the payment and credit it to your account.
When do I need to pay?
Your Council Tax bill will explain when you need to make your payments. Payment is due by monthly instalments on the 2nd or 16th of the month. Remember the 16th is only available if paying by Direct Debit. For annual bills received in March, you can opt to pay by 10 or 12 monthly instalments.
When will my payment show on my account?
Direct Debit payments will be credited to your Council Tax account the next working day.
For all other payments you must allow extra time for the payment to reach us. Payments made through a bank can take up to 6 working days to be received by the Council. Please bear this in mind or you could receive a reminder.
Council Tax Free Text Message Reminder Service
Council Tax pays for vital local services provided by SHBC, Surrey County Council, Surrey Police and the Parish Councils.
To ensure we collect this tax we issue reminders by post very promptly if the correct payment is not made on the due date.
From April 2020 Council Tax payers can choose to have a free reminder sent by text message prior to any recovery letters being issued.
This will not only give you a convenient, timely reminder, but will save on paper and postage costs for the Council, and be more environmentally friendly.
To receive your council tax bills by email, please register by accessing the Citizens Access Revenues system. Pease note, you will need details from your current Council Tax bill to complete the online registration.
The Citizens Access Revenues system also allows you to view and manage your council tax account online.