Pay or challenge a parking ticket

Find out how to pay or challenge a parking ticket.

Parking tickets are also known as Penalty Charge Notices (PCN).

Pay a parking ticket

To pay for a parking ticket you will need:

  • PCN reference number

The ticket should be paid for via our online payments webpage.

Challenge a parking ticket

There are two ways you can challenge a parking ticket. 

Informal challenge

Make an informal challenge

You can make an Informal Challenge before receiving a Notice to Owner.

If you receive a PCN (parking ticket) and think that it has been unfairly served then you can make an informal challenge using our online system within 28 days.

The Council will inform you in writing whether your reasons for objection have been accepted or rejected.

Rejection of objection

If the objection is received within the 14 day discount period and is rejected, the opportunity to pay at the discounted rate is given for 14 days from the date of the rejection letter.

If the objection is rejected and the charge is not paid the Council must then make an enquiry to the DVLA to determine the registered keeper of the vehicle.

A Notice to Owner is then sent to the owner. The owner then has 28 days to either pay the charge or make formal challenge against the PCN.

Formal challenge

Make a formal challenge

You can only make a formal challenge (called a 'representation') after receiving a Notice to Owner. Representations can be made using our online parking system.


If a representation to the Council is unsuccessful the motorist has the right to appeal to the Traffic Penalty Tribunal (TPT) which is an independent body. Their decision is binding.

Further information about the appeal process may be obtained by visiting the Traffic Penalty Tribunal (TPT) website (external link).

If the charge is not paid and an appeal is not submitted the charge will increase by 50 percent. Please do not ignore a Penalty Charge Notice. Penalty charges remaining unpaid are treated as civil debt and will be pursued by a recovery process.

Contact the Parking Team