Electoral register and credit scores
Credit reference agencies who are approved by the Financial Conduct Authority (FCA) (external website) can purchase the full electoral register. They can use this information to update their records. This means that registering to vote at your address can impact on your credit score.
Updating credit scores
The full electoral register is published on 1 December. There are monthly updates between January and September.
The information sent to credit reference agencies will depend on the date you register to vote. Your voter registration must be completed by the cut off date to be included in the next month’s update. For example, if you registered to vote on 10 January, your updated details would be included in the update sent to the credit reference agencies around 3 February. If you registered to vote on 11 January, your updated details would be included in the update sent in March.
Contact us at vote@surreyheath.gov.uk (link sends an e-mail) to check whether you are registered to vote.
Problems with a credit score
If there is an issue with your credit score you should contact the credit reference agencies directly.
The Democratic Services team cannot call the credit reference agency for you. You may need a letter which confirms you are registered. If you need this, contact us by emailing vote@surreyheath.gov.uk (link sends an e-mail) with your full name and address.