We have been made aware of a scam email being sent to some residents. It claims that a credit has been recorded against your Council Tax account.
This email is not genuine. It may attempt to obtain personal information, financial details, or persuade recipients to click on malicious links or open attachments.
Do not:
- click on any links contained in the email
- open any attachments
- provide any personal, banking or account information
Do:
Scammers often make their emails appear legitimate by using official logos, branding, or familiar wording. Always take a moment to verify unexpected communications before taking any action.
Share this warning with friends, family, and colleagues to help prevent others from becoming victims of fraud.
Council Tax Reduction Scheme consultation - text messaging and email
As part of the Council Tax Reduction Scheme consultation, residents across Surrey are being contacted directly by SMS and email using GOV.UK Notify, the Government’s secure messaging service.
If you receive a message, it is a genuine council communication and is not spam. It will include information about the consultation and how you can have your say.
You can find out more about the West Surrey Council Tax Reduction Scheme consultation on the Future Surrey website.
