Taxi safety

Licensed taxis and private hire vehicles are generally a very safe way to travel, but is the car you are about to get into one of them?

Why are they safe?

  • Vehicles are regularly tested and required to meet minimum standards and will have appropriate insurance checks.
  • Drivers are tested (for medical and criminal issues) before being licensed to drive.
  • Make sure your taxi or private hire vehicle is legal¬†- using unlicensed vehicles puts you at unnecessary risk.

What's the difference between taxis / private hire vehicles?

  • Taxis - can be hired immediately from a rank or by hailing.
  • Private Hires - MUST be pre-booked through a licensed operator

How do I know if a vehicle / driver is licensed?

Ask to see proof of licensing:

  • A licensed vehicle will normally display a licence plate (these can be on the front or rear of the vehicle) which will include the licensing authority, the licence number and the vehicle registration number.
  • A licensed driver will wear an identity badge (or will display one), which will show the drivers licence number and licensing authority details.

Stay Safe:

  • make a note of the number plate and driver's licence number and if uneasy text them to a friend / family
  • sit in the back of the vehicle
  • keep your mobile phone where it is easily accessible
  • report any concerns to the licensing authority (your local council)

Do not use a cab if:

  • the driver appears to be under the influence of alcohol
  • the driver does not seem to know the local area
  • the vehicle seems to be too old for use as a cab
  • the vehicle is in a state of disrepair
  • you are uneasy for any reason