Benefits counter - important information
The Benefits counter and phone lines will be closed from 9am until 2pm on Wednesday 14 and Thursday 22 October due to staff training. Apologies for any inconvenience.
Landlord portal
Surrey Heath Borough Council landlord who receives Housing Benefit directly can register for an online account.
The landlord portal is aimed at Surrey Heath Borough Council landlord who receive Housing Benefit directly.
You can use the portal to:
- Access electronic copies of your payment schedules and notification letters (these will no longer be posted to you from 1 January 2024)
- Check current claim information for tenants you receive payments for. This will include:
- current claim status
- entitlement history
- payment history
- Crisis and Resilience Fund housing payments
You can only see details of claims which you are responsible for.
You can login or register for an account on the landlords portal below.