Our offices will be closed over the festive period from 2pm on Wednesday 24 December 2025 and reopen at 9am on Friday 2 January 2026. Our social media accounts will not be monitored during this time.
Some officers will remain working to assist over this period. Should you require emergency help or support, please call 01276 707100 for more information.
If there is a life-threatening emergency, please call 999.
Bin collections
Between 25 December 2025 and 10 January 2026, the day your waste is collected will temporarily change.
For more information and to find out your amended collection dates please visit the Christmas collection dates 2025/26 webpage on the Joint Waste Solutions website.
Housing Benefit payments over the festive period
Housing Benefit payments scheduled for 26 December 2025 will be paid on 24 December 2025. The next Housing Benefit payment thereafter will be 9 January 2026.
Other useful contact details
DWP: 0800 1690 190
Surrey County Council Adult Social Care: 0300 200 1005