We aim to protect consumers and help responsible businesses to prosper. We carry out a wide range of duties and are renowned for our work in exposing and dealing with problem traders. We remain determined to be an effective deterrent to rogue traders and an ally to reputable businesses in Surrey. If you have had a problem with a product or a service you have bought or wish to report an incident, you should contact the Citizens Advice Consumer Service on 0808 223 1133 (Text phone: Dial 18001 followed by Citizens Advice consumer helpline number 0808 223 1133) or through the website: http://www.adviceguide.org.uk for free consumer advice. They will also inform us of any issues that require our involvement. If your business requires advice you can contact our dedicated Business Advice line on 0300 123 2329 opt2. This line is also for any queries regarding traders4u.co.uk (Approved Trader Scheme). Twitter: https://twitter.com/surreyts Facebook: www.facebook.com/surreytradingstandards Traders4u Website: www.traders4u.co.uk