Licensing Information For Businesses and Venues

From 8 March, people in England will see restrictions start to lift and the government’s four-step roadmap offer a route back to a more normal life.


Step 2: No earlier than 12 April - Opening of outdoor hospitality venues

Hospitality venues will be allowed to serve people outdoors at Step 2 and there will be no need for customers to order a substantial meal with alcoholic drinks and no curfew (existing planning and premises licence restrictions still apply), although customers must order, eat and drink while seated (‘table service’) this also applies even if only ordering drinks. Wider social contact rules will apply in all these settings to prevent indoor mixing between different households. Customers may enter the premises for payment, collection and takeaway and to use the toilets, but must wear a face covering unless the individual is exempt. We would recommend you review your risk assessment to include the use of toilets indoors (for example – queuing and a one-way system)
With regard to the 6 person rule, people in a group of 6 can be from different households or you can allow 2 households which may consists of more than 6.
Background music and noise from a Television must be kept at a low level, customers should not have to shout while speaking to each other. Please be considerate neighbours especially if there are residential properties in the vicinity.


While funerals can continue with up to 30 mourners, the number of people able to attend weddings, receptions and commemorative events such as wakes will rise to 15.
Weddings, civil partnership ceremonies, wakes and other commemorative events will be able to take place for up to 15 people (anyone working is not included in this limit), including in indoor venues that are permitted to open or where an exemption applies. Wedding receptions can also take place for up to 15 people, but must take place outdoors, not including private gardens. This means that pub gardens and other outdoor hospitality will be able to take bookings for such gatherings. However, we advise businesses to review their space, capacity, risk assessment and take bookings accordingly.

Track and Trace

As you may already be aware there is a new requirement for collecting customer details for NHS Track and Trace and you will now need to collect details of every individual aged 16 and over. After 21 days, the information collected must be securely disposed or deleted. Updated information on maintaining records of staff, customers and visitors to support NHS Test and Trace can be found here
Hospitality venues must take reasonable steps to refuse entry to a customer or visitor who does not provide their name and contact details or who has not scanned the new NHS QR code.


All staff must wear face coverings, unless exempt, face coverings are not classed as PPE this is because there is currently no need to conform to a manufacturing standard.
If you have an urgent Licensing query, please call our Contact Centre on 01276 707100. You can also email the team at