Community Transport

Free Transport to Covid Vaccine Appointments

One of the Community Services team wearing a mask stood next to a Community Transport busesCommunity Transport

Are you or someone you know going to find it difficult to get to your Covid vaccine appointment?
We are supporting our local NHS vaccine rollout by offering FREE transport in our community buses to those who would otherwise have trouble getting to their vaccine appointments in our local area. The service is Covid-secure, with regular sanitising between every journey, and limited passenger numbers to help with social distancing. Face masks are worn (except by those who are exempt). You don't have to travel alone - all passengers can be accompanied by a carer, too.
You may be told about our free transport service when you get the phone call booking your vaccine appointment - but don't worry if not, you can just give us a call and we'll take care of organising it. For more information call 01276 707655.

Our Community Transport Service provides access to services, appointments, facilities and social activities in Surrey Heath and the neighbouring area.

We offer a door-to-door service, for residents who are unable to access public bus services. This may be for reasons such as a physical, sensory or learning disability, frailty, mental health problems or unavailability of bus services.
The service operates five days a week, Monday to Friday from 8.30am to 4.30pm, giving you the flexibility to travel when and where you want to go.
Transport is provided using fully accessible vehicles enabling easy access for all our passengers. All of our vehicles can carry individuals who travel seated in their wheelchair. Our drivers are fully trained and are able to provide assistance to passengers as required.

Older resident getting off a Community Transport bus

How to book 

Before booking your first journey, you firstly need to sign up to our free of charge membership. To register, please complete this online form or download and print the form below. For urgent transport requirements you can contact our Community Transport office where staff will assist you.

Once registered, contact our team on 01276 707655 or email to book a journey. You can pre-book your journeys a maximum of six days in advance.

Paying for your journeys

The cost of each journey will be calculated when you book and payment options will be available.  Our journeys are competitively priced, providing affordable transport for you. Carers are able to travel as a companion free of charge. Unfortunately we are unable to accept concessionary bus passes.

Trips and outings

Throughout the year a number of trips and outings are arranged which are made available to all users of the service. Transport is also available for those that wish to travel to our Windle Valley Centre.


PDF icon Community Transport Leaflet256.41 KB