Community Alarm & Telecare

Alarms and telecare

Community alarm and telecare sensors provide emergency assistance, support and reassurance to you and your loved ones 24 hours a day, 365 days a year.

The service works by linking an alarm unit via your telephone line. This can be activated by pressing a button on the unit or a device that can be discreetly worn by you around your home. For those without a telephone line, other solutions are available.

Fully personalised

To offer additional support, a range of telecare equipment is available. These are sensors that are wirelessly linked to your alarm. They include:

  • Environmental sensors such as smoke, heat and carbon monoxide detectors which can help keep you and your home safe.
  • Wellbeing sensors such as medication dispensers, fall detectors, epilepsy sensors, bed, chair and movement detectors, which may assist you in living independently.

Around the clock

When activated, the alarm or sensor will alert the 24 hour Monitoring Centre, whose operators will establish what assistance, if any, is required. If necessary, they will arrange support either by contacting your nominated responders or the emergency services.

Tailored to your needs

When you join the service our Community Alarms team will visit you at home where they will assess and discuss the most appropriate equipment to suit your individual needs. Once signed up routine visits are arranged to ensure the service remains tailored to your individual requirements.


CareCall is an additional service available to all Community Alarm users. You will receive a daily telephone call to check on your welfare, offering reassurance to you, your family and friends.

Sign up

The Community Alarms and Telecare service is currently available for £4.90 per week. 

The service can be arranged by you or on your behalf. To make a referral contact our team on 01276 707679 or complete the online form.


PDF icon Community Alarm & Telecare Leaflet249.83 KB