Make a Request or Report a Problem

Report a Missed Collection

Report a missed collection (food, recycling, refuse, batteries/small electricals, textiles or garden waste).

Please be aware of the following points

  • collections may be carried out at a different time so your containers must be out by 6am
  • food collections will be carried out at a different time from your wheeled bin collection

If you are unable to report your missed collection online, please contact Amey directly on 03332 340 978

Please be aware - During cold conditions, the moisture content in the garden waste bins freezes and expands often preventing the bin from being emptied.


Make a Request 

You can request the following online

  • new/replacement bin or caddy
  • help with your bins (assisted collection)
  • buklky waste collection
  • clinical and/or sharps collection
  • garden waste subscription