Storm Eunice


Friday, 18 February, 2022

Last updated: 18 February, 5pm

Storm Eunice may cause significant disruption due to extremely strong winds on Friday.

We advise you to monitor the Met Office for updates.

Update - 3pm

  • Park Run – officers have contacted the organisers to cancel tomorrow’s Park Run as we cannot guarantee the route will be safe due to fallen limbs and trees still blocking the route.

Update - 11am

  • We strongly advise residents to avoid parks and playgrounds
  • Please be careful near trees in case of uprooting/falling branches. Our teams are dealing with fallen trees. Only trees that are impacting health and safety are urgent we will deal with other fallen trees later. We will operate on a risk based approach.
  • The DWP are closed today. 
  • Service updates for waste and recycling in Surrey Heath can be found on the Joint Waste Solutions website.
  • All COVID testing sites are closed.

You can make sure you're prepared by:

  • securing loose items in your garden such as trampolines and furniture covers
  • considering whether you need to travel. If you don't, it may be best to stay at home
  • if you do travel, taking extra care. Drive to the conditions and watch out for debris on the roads
  • report fallen trees to Surrey County Council's 24/7 Contact Centre on 0300 200 1003

Below is what the Met Office have advised residents to expect:

  • there is a good chance that flying debris could result in a danger to life
  • damage to buildings and homes is likely, with roofs blown off and power lines brought down
  • roads, bridges and railway lines are likely to close, with delays and cancellations to bus, train, ferry services and flights
  • there is a good chance that power cuts, possibly prolonged, could occur and possibly affect other services, such as mobile phone coverage
  • it is likely there will be falling branches and some uprooted trees

Power Cuts

Ahead of Storm Eunice residents can find out regular updates and information about individual power cuts via their network operator's website. You can also telephone 105 and receive real time updates on repairs. 

Vulnerable residents should also be advised to register as vulnerable customers with their energy and water companies as they will provide extra support. The process is usually very straight forward. 

Anyone experiencing a power cut should:

  • Visit the Power Cut Call 105 website and type in their postcode to find their network operator. Surrey Heath residents will either be UK Power Network (some areas of Bisley/Chobham only) or Scottish & Southern Electricity Network.
  • Call 105 free of charge to speak to our customer service team, report a power cut or damage to the electricity network.
  • Visit UK your network operators website for the latest updates.
  • Stay clear of power lines and report damaged power lines immediately by calling 105 free from either a landline or a mobile phone. If you see electricity lines that are down or causing significant risk to the public please call 999.
Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the Priority Service Register during a power cut.  If you network operator is Scottish & Southern Electricity Networks, please visit the SSEN Priority Service webpage. If your network operator is UK Power Network, please visit the UK Power Network Priority webpage.