Bagshot restaurant conducts comprehensive review of food hygiene procedures following SHBC Environmental Health investigation of salmonella food poisoning cases


Monday, 28 November, 2022

Following a number of reports to Surrey Heath Borough Council (SHBC) of people becoming unwell with salmonella food poisoning after eating at Mogul restaurant in Bagshot, our Environmental Health Officers served a Hygiene Emergency Prohibition Notice on the premises. This required the business to remain closed until SHBC confirmed that the health risk no longer existed.  

A thorough investigation by Council officers took place in conjunction with the UK Health Security Agency, including analysis of food samples and surface swabs taken from the kitchen. 

Evidence of the health risk conditions at the premises at the time the formal Notice was served, was presented to Guildford Magistrates on 23 November 2022, who confirmed the action taken by SHBC and issued a Hygiene Emergency Prohibition Order.  

The premises has been permitted to reopen following disposal of all food, a deep clean and disinfection of the kitchen, retraining of staff in food hygiene and a review of all safe food handling controls.  

Regular spot checks of the premises will be carried out by Environmental Health Officers to ensure the improved conditions at the premises are being maintained. 

Cllr Colin Dougan, Portfolio Holder for Environment and Health, SHBC said;  

“The work of SHBC’s Environmental Health Officers is very important to ensure that commercial premises sell food and drink that is safe. In this particular instance our officers took swift action to protect the public from any further cases of food borne illness.    

Thankfully cases like this in the borough are rare, but this is because businesses work hard to maintain high standards of hygiene and cleanliness and also because of the support, advice and regular inspections received from Environmental Health.” 

SHBC’s Environmental Health Officers play an important role in monitoring food hygiene standards in Surrey Heath and taking appropriate action to reduce the risk to the public from food borne infections. They carry out over 500 visits a year to food premises in the Borough and are responsible for rating businesses for food safety.  

To check the food hygiene rating for where you eat out or buy your food visit (link is external). Please be aware current rating awarded for The Mogul restaurant does not feature on this website as there is a four week appeal period before publishing.   

Find out more about Environmental Health and food safety on our website (link is external).

SHBC Driving Improvement across the borough 
SHBC’s 'Driving Improvement' campaign focuses on improving key aspects of life in Surrey Heath. The Council is engaging with local people and working with partners to tackle anti-social behaviour and fly-tipping across the Borough, and working to protect and enhance the environment, making Surrey Heath an even better place to live.  
- Antisocial Behaviour (ASB) -For more information on dealing with ASB visit the Noise, nuisance and pollution pages of the SHBC website (  (link is external)
- Protecting and enhancing the environment. You can read more about our Climate Change and sustainability work on our website ( (link is external)