Grass Cutting Operations, Vegetation and Hedge Cutting

The grounds maintenance contract encompasses the following activities in Surrey Heath:
  • Groundsman service at Frimley Lodge Park and Lightwater Country Park
  • Play Area inspections and maintenance
  • Grass cutting
  • Shrub/vegetation maintenance
  • Tennis court maintenance
  • 3G and grass pitch maintenance
  • Fine turf and golf course maintenance
  • Bin emptying and litter picking
  • Pavilion/Public toilet cleaning
For all queries relating to grounds maintenance, please email contact.centre@surreyheath.gov.uk or call 01276 707100.
 

Grass cutting

For the last few years, Surrey Heath Borough Council have been cutting Surrey County Council owned verges and grass on their behalf via an agency agreement. Towards the latter part of last year, SCC gave SHBC notice that as of the 2023 grass cutting season, SCC will take all grass operations back in-house from 1st April 2023.

SCC contracted SHBC to cut the grass for times each year – the cuts took place in April, June, July and September. However, in many parts of the borough, SHBC increased the number of cuts to a total of 12 cuts per year, so it is likely that residents will see a change in 2023.

SCC will be carrying out four grass cuts a per season on urban grass and two cuts for rural grass the months of which, are still to be determined but they are working with their supply chain partners to agree this and further information will be available on the SCC website from April onwards.

We have been working closely with SCC to help make this transition as smooth as possible. SHBC will continue to maintain the grassed areas in parks and green spaces which we manage. 

You will be able to check who is responsible for cutting grass in different parts of the Borough by checking the map on our website.

You will be able to report any issues with the relevant organisation by contacting Surrey County Council website or Surrey Heath Borough Council Report It form.

Most parks and open spaces are cut 12 times a year. This excludes long grass areas, wildflower areas, Surrey County Council rural verges and areas within Windlesham Parish Council that have requested a higher frequency of cuts.

If you have any queries, please email Glendale directly on shgm.customerqueries@glendale-services.co.uk. You can also visit Glendale's website for more information.

Grass cutting – Amenity Areas

Amenity areas are cut 12 times a year in parks and open spaces to allow for large areas for recreation, events and other activities to take place, or where there is a need to maintain visibility, access or highway safety. 

All open spaces are being reviewed over the course of the five year contract with Glendale to ensure that we protect wildlife and enhance biodiversity as much as possible. 

Long grass regimes will be considered carefully in order to avoid creating a fire hazard and ensure safety is maintained along pathways and at roadsides. 

The in-house Greenspace Team are also introducing more wildflower areas this year, expanding on those areas developed since 2019. 

 

Grass cutting – Surrey County Council owned highway verges

As of 1 April 2023, the cutting of highway verges will revert to Surrey County Council.

For more information on verges and grass cutting, please visit Surrey County Council’s website.

If you have any queries or suggestions about verge cutting, please contact the Highways Department at Surrey County Council. Their highways team will be able to make recommendations which still ensure that highway safety is maintained. Alternatively, please email: contact.centre@surreycc.gov.uk.

 

Grass Cutting - Surrey County Council road closures (high-speed roads)

SCC contractors will cut the grass during these closures.

SCC provide two road closures p/a for high speed roads.

The road closures and dates of the closures are arranged by SCC and their contractors. 

Surrey Heath are not responsible for cutting vegetation or litter picking on SCC verges.

The verges are litter picked by the waste contractors, Amey, during the road closures and prior to the grass cutting. 

All verges are cut in accordance with the maps and schedules provided by SCC. If you have any queries surrounding the timing of the closures, please contact Surrey County Council directly via contact.centre@surreycc.gov.uk

 

Vegetation and Hedge Cutting

Surrey Heath cut back shrubs and hedges in parks and open spaces once a year in September. This is outside the bird nesting season.

SCC is responsible for cutting back shrubs or vegetation on SCC land or highway verges.

If you would like to raise a query or report a problem with a hedge on a highway email SCC directly at contact.centre@surreycc.gov.uk or report it via their website.