Environmental Health Privacy Notice

What information do we collect from you?

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, nationality, date of birth and gender.
  • Contact Data includes address, email address and telephone numbers.
  • Special Category includes financial data, health data including infectious diseases, photographs (of investigation/inspection findings etc )
  • Communications Data includes your communications with us and our third parties including registration of applications, complaints and compliments.
We use different methods to collect data from and about you including through:
  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
    • request  our  services
    • give us some feedback
    • to respond to queries or complaints
  • Complaints and alerts made from members of the public this may include, name, address, images.
  • Referrals or investigations from other Local Authority or Public sector organisations

Purposes for which we will use your personal data 

 We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please email data.protection@surreyheath.gov.uk if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Type of data Lawful basis for processing 
Statutory investigations/inspections of premises or processes
Special Category
Compliance with our legal obligations
Tasks carried out in the public interest or in the exercise of official authority
Applications for licences or registrations
Necessary for our public task
Performance of a contract with you
Notifications of certain infectious diseases
Special Category
Compliance with our legal obligations
Tasks carried out in the public interest or in the exercise of official authority
Legal proceedings in cases of non-compliance with legislation
Special Category
Compliance with our legal obligations
Tasks carried out in the public interest or in the exercise of official authority
To respond to queries, complaints and compliments
Necessary for our public task

Who we will share your data with?

We may have to share your personal data with the parties set out below for the purposes set out in the table above.
  • Specific third parties including;
    • Other Local Authorities
    • Landlord details 
    • Police 
    • Judicial Agencies e.g. Courts 
    • National Regulators and Agencies 
    • Fire & Rescue Services 
    • National Fraud Initiative 
  • Other third parties to whom we may choose to transfer, or merge parts of our service or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
Where we do share your information we will only do so where we have your consent or where we are required to do so under additional legal requirements for example but not limited to;
  • Animal Welfare Act 2006,
  • Anti-social Behaviour, Crime & Policing Act 2014,
  • Building Act 1984,
  • Criminal Justice and Public Order Act 1994,
  • Dangerous Dogs Act 1991,
  • Dangerous Wild Animals 1970 and 1991,
  • Environmental Protection Act 1990,
  • Environmental Damage (Prevention and Remediation) Regulations 2009,
  • Food and Environment Protection Act 1985,
  • Food Safety Act 1990,
  • Food Safety and Hygiene (England) Regulations 2013 (as amended),
  • Health Act 2006 (Part 1) and any regulations thereunder,
  • Health and Safety at Work etc. Act 1974,
  • Health Protection (Part 2A Orders) Regs 2010,
  • Public Health Act 1936/1961,
  • Public Health (Control of Disease) Act 1984,
  • Sick and Disable Persons Act 1981,
  • Smoke Free Regulations 2006,
  • Scrap Metal Dealers Act 2013
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.  We will only ever share the minimum information.

Transferring data outside of the EEA

We do not transfer your personal data outside the European Economic Area (EEA).

How we handle data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

How we handle data breaches

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

How long will we retain your information for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data: see this link.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

What are my rights with regards to data?

Please see Your Legal Rights section of the main Privacy Notice.