Important information and who we are

Purpose of this Privacy Notice  

This privacy notice aims to give you information on how Surrey Heath Borough Council collects and processes your personal data through your use of Council services, including any data you may provide through this website.

It is important that you read this privacy notice and any other notices we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

Data Controller

Surrey Heath Borough Council is the data controller and responsible for looking after your personal data (collectively referred to as ”SHBC”, “we”, “us” or “our” in this privacy notice). Occasionally certain services will require us to be Joint Data Controller with others. If this is the case, we will tell you.

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, please contact the DPO using the details set out below.

Contact details for DPO

Name or title of DPO: Head of Legal Services
Email address:
Postal address: Surrey Heath House, Knoll Road, Camberley, Surrey, GU15 3HD
Telephone number: 01276 707100

As part of Surrey Heath’s transparency and accountability, when dealing with people’s data both the Council and the Councillors are registered with the Information Commissioner’s Office.  View details for the Council’s registration.  Each Councillor is registered independently to allow Councillors to consider residents in their local wards personal information when representing them.  View details for each Councillor by searching for the Councillors particular name.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( However, it is usually a requirement of the ICO that we have had the opportunity to satisfy your concerns before you approach them so please contact us in the first instance.

Third party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.