Vulnerable people

• Sign up to the Priority Services Register. This is a service offered by energy suppliers and network operators aimed at people who are vulnerable. Signing up to this can help you or your loved ones get additional support from utility and network providers both day-to-day and during unexpected emergencies.
• For lots more useful advice visit the Stay Well page on the NHS website. 

Flooding

• Register with the Environment Agency for flood notifications so that you have early warning of any local risks. 
• The Council's website also provides advice on how to prepare for a manage flood risk.  
• If you do need to report any instances of flooding, you can find more information here: Report a flood or possible cause of a flood

Severe weather

• The Met Office website provides a range of advice for winter readiness including road safety while driving, understanding weather warnings and how to keep your home warm in the winter, at Met Office Weather Ready
• Register for Met Office Weather Warnings to ensure you and your loved ones are prepared for severe weather this winter, at Met Office Weather Warnings

Colder temperatures:

• look out for friends and family who may be vulnerable to the cold and ensure they have access to warm food, drinks and are managing to heat their homes adequately
• try to maintain indoor temperatures to at least 18°C, particularly if you are not mobile, have long term illness or are 65 or over
• stay tuned for weather forecasts, ensure you are stocked with food and medications in advance (have deliveries or ask a friend to help)
• take weather into account when planning your activity over the following days
• avoid exposing yourself to cold or icy outdoor conditions if you are at a higher risk of cold related illness or falls
• discuss with friends and neighbours about clearing snow and ice from in front of your house and public walkways nearby, if unable to do so yourself

General updates

• Surrey Heath Borough Council share key information through our social media platforms such as Facebook and Twitter. Please follow, like and share on these pages to keep you and your networks informed.