Taxi Safety

Licensed taxis and private hire vehicles are generally a very safe way to travel, but is the car you are about to get into one of them?

Why are they safe?

  • Vehicles are regularly tested and required to meet minimum standards and will have appropriate insurance checks.
  • Drivers are tested (for medical and criminal issues) before being licensed to drive.

Make sure your taxi or private hire vehicle is legal.
Using unlicensed vehicles puts you at unnecessary risk

What's the difference between taxis / private hire vehicles?

  • Taxis - can be hired immediately from a rank or by hailing.
  • Private Hires - MUST be pre-booked through a licensed operator

How do I know if a vehicle / driver is licensed?

Ask to see proof of licensing:

  • A licensed vehicle will normally display a licence plate (these can be on the front or rear of the vehicle) which will include the licensing authority, the licence number and the vehicle registration number.
  • A licensed driver will wear an identity badge (or will display one), which will show the drivers licence number and licensing authority details.

Stay Safe:

  • make a note of the number plate and driver's licence number and if uneasy text them to a friend / family
  • sit in the back of the vehicle
  • keep your mobile phone where it is easily accessible
  • report any concerns to the licensing authority (your local council)

Do not use a cab if:

  • the driver appears to be under the influence of alcohol
  • the driver does not seem to know the local area
  • the vehicle seems to be too old for use as a cab
  • the vehicle is in a state of disrepair
  • you are uneasy for any reason