Bin Collection Strike Information 

Last Updated – 5 August 2022

The GMB union are currently taking strike action in Surrey Heath. This has arisen from a dispute between the GMB and the waste contractor Amey over pay. The union has confirmed that they intend to continue their strike action until 19 August. 

Our priority is always serving our community. We have been working closely with Amey and our service partner, Joint Waste Solutions, to put contingency plans in place to try and minimise the disruption to residents. 

We send our thanks to all the crews who have been available for work this week and are grateful to the residents of Surrey Heath for their continued support of those workers. 

Although the strike action is resulting in fewer staff being available to work, the crews are still managing to collect clinical waste, and the vast majority of food waste and residual waste bins as the priority. Crews will be working on Saturday to continue with these collections.

Please report your missed bins as usual. 

We have been informed by Amey that, due to the number of their staff on strike, there will be no dried mixed recycling or garden waste collections in Surrey Heath until further notice as crews will be prioritising clinical waste, food waste and rubbish collections.

If you are due a dried mixed recycling or garden waste collection, please do not place your bin out as crews will be unable to empty it.

Clear plastic sacks are now available for residents to collect for free from a number of locations across the borough including the Surrey Heath Borough Council Reception, which is open between 9am and 5pm Monday to Thursday and 9am to 4.30pm on Fridays. These can be used to temporarily store any dried mixed recycling that doesn't fit in the dried mixed recycling bin.  Residents may also use their own clear plastic sacks or cardboard boxes to store excess recycling if they wish.

Residents may wish to take uncollected waste and recycling to their nearest Community Recycling Centre - there are sites at Wilton Road, Camberley and Swift Lane, Bagshot. You can find more information at Surrey County Council's Community Recycling Centre webpages.

GMB have indicated that they may be prepared to suspend strike action on Monday only. However, services will continue as outlined above to allow crews to catch up on uncompleted collections.

This is clearly a very frustrating situation for everyone, so please can we take this opportunity to thank you again for your understanding as we try our best to deal with this difficult situation.

What is happening and why?    

This is a dispute over pay and conditions between the GMB Union and Amey Ltd.  

The GMB union held a ballot in Surrey Heath, Woking and Elmbridge depots to vote on industrial action in response to the proposed pay deal for 2022-23.  The depots in Surrey Heath and Elmbridge voted for industrial action.   

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