Accessibility statement for Tennis in the Park
This accessibility statement applies to Tennis in the Park. This website is run by Surrey Heath Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader
- we’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
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Some elements may not have enough colour contrast with the background colour
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Some images may not have appropriate alt attribute
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Some pages may not have the correct document hierarchy
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email web.support@surreyheath.gov.uk
- call 01276 707100
We’ll consider your request and aim to get back to you within 10 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: web.support@surreyheath.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We have an audio induction loop system in our Contact Centre.
Find out how to contact us.
Technical information about this website’s accessibility
Surrey Heath Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’, listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some links may contain no link content or a name/id attribute.
This fails success criterion 4.1.2 (Name, role, value)
Some elements may not have enough contrast with the background colour.
This fails success criterion 1.4.3 (Contrast minimum)
Some forms throughout the site may be missing labels or missing the "for" attribute.
This fails success criterion1.3.1 (Info and relationship)
Some pages do not have the correct document hierarchy.
This fails success criterion 1.3.1 (Info and relationship)
Some links need a hover state.
This fails success criterion 1.3.1 (Info and relationship)
Some images do not have an alt attribute.
This fails success criterion 1.1.1 (Non-text content)
A site map and table of contents needs to be provided.
This fails success criterion 2.2.5 (Re-authenticating)
Content that's not within the scope of the accessibility regulations
Our supplier uses third party scripts for maps and marketing purposes that do not meet accessibility requirements.
What we’re doing to improve accessibility
Our supplier is reviewing the issues outlined.
Preparation of this accessibility statement
This statement was prepared on 19 January 2022. It was last reviewed on 19 January 2022.
This website was last tested on 2 October 2020. The test was carried out by our supplier's accessibility team. They completed a full audit of all web pages within a sample of 5 websites built on the ClubSpark platform. The testing used a mixture of automated accessibility testing software and manual testing.