We aim to protect consumers and help responsible businesses to prosper.
We carry out a wide range of duties and are renowned for our work in exposing and dealing with problem traders. We remain determined to be an effective deterrent to rogue traders and an ally to reputable businesses in Surrey.If you have had a problem with a product or a service you have bought or wish to report an incident, you should contact the Citizens Advice Consumer Service on 08454 040506 (Text phone: Dial 18001 followed by Citizens Advice consumer helpline number 08454 040506) or through the website: http://www.adviceguide.org.uk for free consumer advice. They will also inform us of any issues that require our involvement.
If your business requires advice you can contact our dedicated Business Advice line on 01372 371737.
This line is also for any queries regarding Buy with Confidence (Approved Trader Scheme).
Buy with Confidence Website: www.buywithconfidence.gov.uk