• print page
• email this page
• ask a question

Parking Fines

Parking Tickets are issued by Surrey Heath Borough Council Parking Services in accordance with the Traffic Management Act 2004.

Penalty Charge Notices (PCN) are issued for various offences including:

• Not displaying a ticket in the pay and display car parks
• Expired time in the display and pay car park
• Parking longer than permitted in a controlled parking zone
• Parking in a disabled bay without displaying a disabled badge
• Incorrectly parking in car parks and service areas
• Parking on single and double yellow line
• Parking out of a marked bay

Who is responsible for paying the penalty charge notice?
The person who normally owns the vehicle will be responsible for any unpaid charge. If you lend your car to a friend you will still be responsible for any penalty charge.

How much is a penalty charge notice?
From 31 March 2008 differential parking penalties, depending upon the severity of the contravention have been introduced. Some less serious contraventions now attract a lower rate of penalty (£50), whilst considered more serious are now penalised at a higher rate of £70. The 50% discount if a PCN is paid within 14 days of issue will remain for both types of contraventions.

How do I pay my Penalty Charge Notice?

• By Telephone on 01276 707152 for credit/debit cards. Monday to Thursday 8.30 to 5.30 and Friday 8.30 to 5pm.
• 24 hour automated payment line on 01276 707680. View more automated telephone payment details.
• Pay online using the Council's secure payment system - Make an online payment.
• By crossed cheque, made payable to Surrey Heath Borough Council with the Penalty Charge Notice number and your address on the reverse of the payment slip to Surrey Heath Borough Council, Knoll Road, Camberley, Surrey GU15 3HD.

Please Note: We do not accept American Express / Diners Card or JCB Cards. Credit cards incur a 1.5% charge (with the exception of Parking Fine payments).

If no payment is received within 14 days of issue, the registered owner may be sent a Notice of Owner' requesting payment. The 'Notice of Owner' will also describe how the owner may make formal challenge or appeal objecting to the issue of the Notice.