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Contact Us

Should you require further information then please contact
Surrey County Council

Tel: 03456 009009
Fax : 020 85419004
Web: View Web Page Opens in a new window

Or write to us at:
Surrey County Council
County Hall
Kingston Upon Thames
Surrey
KT1 2DN



Bus Passes

Bus Pass IconElderly and disabled residents who qualify for free bus travel will need to visit one of 23 Surrey libraries to claim their pass. District and borough council offices no longer manage requests and renewals for the concessionary passes.

More than 180,000 elderly or disabled Surrey residents currently hold a pass and collectively take 6.9 million free bus journeys each year.

Pensioners are able to travel from 9.30am to 11pm on any bus in Surrey, for free, while disabled passengers have
unlimited travel. Current bus passes can be used until they reach their expiry date.

There are three easy steps to access your free bus pass:

  • Find out about the criteria for a free bus pass online or by phone
  • Check which documents you need to take with you
  • Visit one of these libraries to claim your pass:

Addlestone, Banstead, Camberley, Catherham Hill, Caterham Valley, Cranleigh, Dorking, Egham, Epsom, Esher, Ewell (Bourne Hall), Farnham, Godalming, Guildford, Haslemere, Horley, Leatherhead, Oxted, Redhill, Staines, Sunbury, Walton and Woking.

For more information visit www.surreycc.gov.uk/freebuspass Opens in a new window, use our SMS text service 07527 182861, call our contact centre on 03456 009 009 or pick up a leaflet at your local library.

This service or information is provided by Surrey County Council


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