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Meals-On-Wheels

Meals on Wheels Service

Making sure that people have at least one hot nutritious meal a day is very important for healthy living. People of all ages, who find it difficult or impossible to prepare at least one cooked meal a day, can benefit from the home-delivered meals service provided by the Council.

The Meals on Wheels service is available for any resident of Surrey Heath Borough Council who may find it difficult to cook a meal or who may have difficulty remembering to eat each day.

The service consists of up to three courses (soup main meal and pudding) delivered to your door, cooked on our specially built vehicles. The meals are hot and ready to eat on delivery. The meals are delivered at lunchtime, between the hours of 11.30 to 14.15. Meals can be delivered up to seven days a week but there is no requirement to order a minimum number of meals each week. We will try our best to meet particular dietary requirements such as gluten free diet, low fat, low salt, diabetic etc or where a particular diet is required for religious / ethnic reasons.

What is provided?
We offer a choice of soup, standard or large main meal and pudding, delivered to your home at lunchtime. These are cooked in our vehicles and are hot and ready to eat upon delivery. We currently deliver at lunchtimes only, up to 7 days a week. If you have any specialist dietary requirements we will do our best to help you.

How often, and when?
We offer a full 7 day a week 365 days a year service. Alternatively if you only require weekend meals on an occasional basis, we will be more than happy to help you.

FAQ - Frequently Asked Question
I have heard that Social Services or a Doctor has to approve my request for meals on wheels first. Is this true?
Answer
No, we will accept referral for our service directly from you or from your family or neighbours etc. There is no waiting list. Once you have started with us, we will contact you and find out whether our service is meeting your needs and review with you any additional or alternative services that may be of help to you.

Who is eligible?
Anybody of any age who lives in the Borough and who finds it difficult or impossible to prepare at least one nutritious meal a day, or who forgets to eat regularly. This service is reviewed annually, your comments are welcomed.

How much does it cost?
Information on the cost of this service is available. Please telephone 01276 707660

Frozen meal service?
A frozen meal service is also available. Please contact us for details 01276 707660

How do I apply?
You may apply by telephoning 01276 707660. A member of staff will take some further information from you and may arrange a home visit.

To find out more information including costs please contact 01276 707660.

Listed below are useful related links
Windle Valley Centre for Retired People
Community Alarm "Helpline"
Dial A Ride

For access to these services, please call 01276 707660. A member of staff will take further information and may arrange a home visit.

This service or information is provided by Surrey Heath Borough Council