Main Square Multi-Storey Car Park

This permit will allow you to park in the Main Square Multi-Storey Car Park, in a permit holders only bay, or if these are fully subscribed, within any marked bay, without having to pay on a daily basis.

Who can apply?

Anybody may apply for this permit.

How to apply?

If you wish to apply for a Main Square Car Park permit you will need to apply online via MiPermit and follow the instructions on screen for the Non-Resident Parking Permits. Please note that you will need to have your debit or credit card to hand for payment. When registration is complete you will be sent a PIN which you can use to login to the portal in future.

How long does it take to get a permit?

The car park works on an Automatic Number Plate Recognition (ANPR) System. Nothing needs to be displayed in the vehicle, you simply need to ensure your correct vehicle registration number is on the permit and you’re covered to park in a permit bay. Upon completion of the online application, Parking Services will subsequently need to authorise your permit which may take up to three working days but will usually be sooner and you will be emailed upon processing. You can change the vehicle registration number on the permit via the portal, selecting the manage permits option although parking services will need to confirm this additionally in an email and confirmation will be given when this has been processed.

Is there a maximum amount of permits that can be purchased?

No. Once you have registered you may buy as many permits as required, although you must add each additional permit you would like to the basket, before checking out and making payment.

Duration

Permits are normally issued for a period of 12 months, although a minimum purchase of three months is required.

Cost

The current 12 month charge for a parking permit is £995. 6 months may be purchased for £575. 3 months may be purchased for £290.

Permit eligibility / validity

A permit does not give the holder a guarantee that any parking space will be available.

Permits are only valid for the vehicle for which they are issued. If you change your vehicle, even for a short time, you must amend your permit on the website before re-parking or you may be liable to a Penalty Charge Notice. Please allow one hour for a change, although often the time for the permit change to become active is much shorter than this.

Permits are only valid until the expiry date confirmation as provided upon completion of purchase. Vehicles parked with an expired permit may be issued a Penalty Charge Notice. You will be sent a reminder notice before it expires, however it remains the keeper’s responsibility to ensure there is a valid permit for the vehicle parked.

Where to use

The residents parking permit will be issued to the vehicle selected and will only be valid in permit holders only bay or in an unrestricted marked bay. A permit does not give any concession to park on yellow lines or any other restrictions.

Refunds

A permit holder who cancels a permit will be entitled to a pro rata refund for the remaining full months left on the permit.

Termination of a permit

Surrey Heath Borough Council reserves the right to cancel a parking permit at any time but will provide in writing an explanation of its decision.

Fraud

Off-street parking is a scarce resource, and the Council has a responsibility to ensure that permits are obtained genuinely. To that end, the Council takes very seriously any case where someone dishonestly obtains or attempts to obtain a permit to which they are not entitled. Regular checks are made to protect against permits being obtained dishonestly, including by false statements or forgery, and the Council will consider legal action, which may include criminal prosecution, in cases where it appears this has happened.

Contraventions

It is a contravention of the relevant Traffic Regulation Order to park (without proper cause) in a marked bay without having a valid permit in place. The current Penalty Charge for a contravention ranges from £50 to £70.