prePAY Parking

Advice for Prepay customers following technical issue with accounts - 6 June 2017

New and existing customers - register or login to your prePAY Account here

The Surrey Heath Borough Council (SHBC) prePAY parking account is used to pay for parking in SHBC's multi-storey car parks.


  • Simple, easy and queue-free
  • No need to carry cash for parking
  • Pay for your parking up front
  • You can put any amount of credit on the card using a credit/debit card
  • Auto Top-up, email and text credit notifications
  • Fully manageable on-line account
  • For members of the public AND business

How it works
SHBC's multi-storey car park read your number plate to control entry, payment and exit. Simply create an account, list up to 4 number plates, pay in to your account and you are ready, it's that easy. Businesses can have up to 20 number plates. Contact Parking Services on 01276 707100 to find out how to upgrade your account.

It will take 1 hour to enable your account, so you can do it just before you leave home and it will operate by the time you're ready to leave the car park after your visit to Camberley:

1. Create an account online

2. Credit your account (minimum £25.00)

3. Automatically top up your account

4. You set your account balance to trigger the auto top-up (minimum £9.00)

5. Drive into the car park.

6. When you have finished your visit, head straight back to your car, no queuing!

7. You manage your account online.

There are no pre-payment cards to lose and you can change the cars registered to your account with a few clicks as and when you require without delay or additional cost.
You can use prePAY in Main Square multi-storey and Knoll Road multi-storey car parks only. Find out where our car parks are located.

Credit Limit
There is a minimum top up credit of £25. We recommend a maximum of £250 per vehicle (approximately 1 month full time parking at main Square car park). Auto top up trigger is minimum £9.00. We recommend a minimum of £9.00 per vehicle to ensure there is enough credit for all users to exit the car park.

Personal information
When you create an account we will only ask for your relevant personal information to enable us to manage the prePAY System, in line with our software provided ADVAM Ltd. You can opt in to receive marketing promotions, otherwise no information will be shared, passed on or sold to any other.

Council Privacy Statement


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