Report Missed Collections
Before contacting us, please check that your bin and/or food waste caddy were;
To check which collection calendar applies to your household, follow the link below
Please contact our helpline on 01276 707330 during office hours or outside this time, please contact 01276 707100 or email firstname.lastname@example.org.
Messages left will be actioned during normal office hours 9:00am to 5:00pm Monday to Friday and 8:00am to 4:00pm Saturday and Sunday. Alternatively, to report a missed collection by email, please complete the missed collection Opens in a new window form.
Our aim is to provide a trouble-free Refuse Service, but sometimes problems can occur. We have tried to set out what you can expect and what to do if things go wrong.