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28 August 2008

Flooding Advice Environment Agency

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For more flood information, please use the list of contacts below.

Surrey County Council
Tel: 08456 009009
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Environment Agency
Tel: 0870 850 6506
General Enquiry Line
Tel: 08459 333 111
Emergency hotline
Tel: 0800 807060
Floodline
Tel: 0845 988 1188
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Environment AgencyUseful flooding advice from the Environment Agency

Remember, you can call Floodline on 0845 988 1188 any time night or day for real-time flood warnings and advice.

Gas, electricity and water

  • Turn off gas, electricity and water supplies at the mains.
  • Unplug all electrical items and store upstairs or as high up as possible
  • Put plugs into sinks and weigh them down with something heavy
  • Reduce flood water getting into your home
  • Silicone sealant - open doors and windows, smear a layer of this around the frame, then shut and lock the door/window.
  • Ideally, cover doors, windows and airbricks with plywood, sandbags or metal sheeting. Download our guide, below, for detailed instructions

Furniture and appliances

  • Move as much furniture and electrical items as you can upstairs. Alternatively raise them up on bricks or blocks - this may be very helpful for large appliances such as fridge/freezers
  • Move furniture away from walls, as this helps when drying your property later
  • If you can, roll up carpets and rugs and put them upstairs
  • If there is no time to remove curtains, hang them up over the rail so they are kept above flood water
  • Leave internal doors open, or ideally, remove them and store them upstairs

Personal Items

  • You cannot replace sentimental items. Think about permanently moving these upstairs, so you do not forget to move them in the case of a flood
  • Keep important personal documents in a sealed bag, and in a location safe from floodwater
    Outside the house
  • Move anything not fixed down into a safer location, e.g. dustbins, garden chemicals car oil and similar
  • Move your car to higher ground to avoid damage
  • Weigh down manhole covers outside the house to prevent them floating away and leaving a hazardous hole

Am I at risk of Flooding?

Last updated on 28/07/2008

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