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18 March 2010
If you require further information about Surrey Heath's online services, please contact:
Web Team
Tel: 01276 707362 / 513
webmanager@surreyheath.gov.uk
Previous Web Statistics
Availability and Performance
The availability and performance of our website is continually monitored. We aim to provide 24 hour availability every day and undertake regular page reviews to reduce the download time of individual pages. Current availability and performance details can be viewed using the link below.
View Availability and Performance statistics Opens in a new window
Unique Individuals
How are the unique visitor statistics calculated?
Surrey Heath Borough Council calculates its unique visitor statistics to move more closely in line with Government priority outcome R26. The figure used for unique users can now be better compared from month to month to provide an insight into usage levels of the site.
What does a unique user figure mean?
This figure represents the number of unique visitors to the Surrey Heath Borough Council web site during the relevant period. This means that any visitor who has already been to the site during this period is not counted again.
One unique visitor is identified by a combination of IP address and user agent id (a string identifying a browser or agent accessing a web page).
The graph below shows the number of unique individuals per month for 2010.
| Month (2010) | Unique Individuals |
| Jan | 53,714 |
| Feb | 40,643 |

Successful Page Requests
The graph below shows the number of successful page requests per month for 2010.
| Month (2010) | Successful Page Requests |
| Jan | 203,454 |
| Feb | 157,428 |
