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18 March 2010
If you require further information about Surrey Heath's online services, please contact:
Who can I contact if I have problems using the service?
If you have any queries or problems regarding online payments
Tel: 01276 707100 or
transactions.group@surreyheath.gov.uk
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Opens in a new windowWelcome to the Surrey Heath Borough Council 24 hour secure internet payments service.
Charges on Credit Cards from 7 October 2009
Please note: A fee of 1.5% is charged on credit card payments (with the exception of Parking Fine payments) to help cover banking costs.
Improved security for customers paying by credit and debit cards
Surrey Heath Borough Council has introduced additional security measures for customers taking the option to pay on-line by credit and debit cards.
This involves a once only registration on the Verified by Visa screen and using a personal Visa password for future payments.
Please note that the verification screen appears after you have input your payment details.
What can I pay for online?
You can make online payments for the following services:
Additional services will be added as we continue to develop this facility.
What can I pay with?
You may pay using Delta, Maestro, MasterCard, Visa or Switch credit / debit cards. Switch and Maestro are in the process of amalgamating under the Maestro name.
Is it secure?
We will use your personal information only for the purposes of the payment transaction. Under no circumstances do we supply your details to marketing organisations. We use SSL and encryption to ensure the confidentiality of your credit or debit card details. Only authorised personnel can access this information. Please note that your Internet browser must be capable of using 128-bit encryption to use this service. Click here for further Browser information.
Other methods of payment
If you are unable to make a payment online, you can also make payments to the Council in person, by post or by telephone - view more information.