Performance Indicators 2008/09

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If you have any queries please contact either

Alex Easby
Corporate Performance Officer
Tel: 01276 707151
Alexander.Easby@surreyheath.gov.uk

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Performance Indicators 2008/09

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Also see the Corporate Plan Information pages

Traffic Lights - For Best Value Performance Indicators The Council monitors its performance against Statutory Performance Indicators - National Performance Indicators (PIs). This has enabled active performance management of the PIs; officers are able to monitor service performance and take action if the service is below target.

In addition, the Council developed a suite of Local Performance and Activity Indicators (indicators for information without a target), which have been collected alongside the statutory indicators. Local performance indicators are a useful tool, allowing the Council to measure achievement towards local priorities where National performance indicators may not reflect these adequately. The performance indicator spreadsheet attached details the National and Local Performance and Activity Indicators for 2008/09.

A traffic light system has been introduced to further identify the status of particular indicators. Indicators coloured red show a current significant variance from target, with corrective action needed. Indicators coloured amber show a slight variance from target and require monitoring. Green next to an indicator denotes 'on target'. The 'Comment' box on the spreadsheet clarifies the position of each indicator.

The performance indicators are checked and accurate to the best of our knowledge. The National Performance Indicators will be assessed by the Audit Commission in autumn 2009.

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