If you have any emergency outside our general opening times, including weekends and public holidays, the council's Emergency Service can be contacted by telephoning 01276 707100.
Calls will be diverted to a dedicated live answering service. Calls to the answering service are noted and, if necessary, the information is passed to a relevant duty officer to deal with. Non urgent matters will be referred to the relevant council department the next working day.
For refuse complaints, there is a dedicated but different telephone number, 01276 707182, which will record details of the complaint. This answering machine is checked each morning and afternoon on weekdays and checked by a duty officer approximately every two hours at weekends.