• Community

• Community Panel
• Community Plan
• Community Services
• Consulting The Community
• • BVPI General Survey 2006
  • Consultation Strategy
  • General Satisfaction
  • The Place Survey 2008
• Equality and Diversity
• Grant Schemes
• Health
• Housing
• In Your Community
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The Place Survey 2008

Background

The Place Survey is a new consultation that all local authorities are required to carry out on a two yearly basis. The Place Survey was devised by central government and replaces the Best Value Performance Indicator Survey (BVPI) which was carried out by SHBC in 2000, 2003 and 2006.

The Place Survey has been developed as part of a new focus on improving outcomes for local people and places - rather than on processes, institutions and inputs. Central to service improvement is the importance of capturing local peoples' views, experiences and perceptions, so that the solutions for an area can reflect local views and preferences.

To ensure that we are on the track and to know if interventions made in an area result in the right outcomes for local people, it is a useful way to understand people's changing perceptions- ie do people feel happier, healthier, safer? The Place Survey is a way of achieving this.

Methodology

The Place Survey will be carried out every two years and will use a postal survey methodology. The sample for the consultation will be taken from the Post Office Address File (PAF) and 1100 responses are required. The questionnaire includes questions on the following themes:

• About your local area
• Your local public services
• Information
• Local decision-making
• Helping out
• Getting involved
• Respect and consideration
• Community Safety
• Protecting the environment

The Place Survey Timetable

The questionnaires will be sent out from the 25th September 2008. The closing date of the survey is 19 December 2008.

Keeping you informed

Residents will be kept informed about the Place Survey via the website, press releases and the borough's magazine, Heathscene. A summary of the key findings from the Place Survey will appear on this webpage early next year.

Further Information

If you have any questions about the Place Survey or consultation in general, please contact Jacqui Walker, Policy Officer on 01276 707154 or jacqui.walker@surreyheath.gov.uk