For further information about Environmental Health Licencing, please contact:
Environmental Health
01276 707330
Email: Environmental Health
Surrey Heath House,
Knoll Road,
Camberley,
Surrey GU15 3HD
Useful Links
View further information about Licensing of Animal Premises
To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.
The keeping and running of a pet shop is controlled by the Pet Animals Act 1951.
No person may keep a pet shop unless they have first obtained a licence from their Local Authority.
Licensing of Pet Shops
Pet shops are licensed by the Local Authority.
Licenses for pet shops may be issued provided the applicant is not disqualified under any of the following Acts:
a) The Pet Animals Act 1951.
b) The Animal Boarding Establishments Act 1963.
c) The Protection of Animals (Amendment ) Act 1954.
d) The Protection of Animals (Cruelty to Dogs) (Scotland) Act 1934.
There is an application fee which must be paid at the time the application is made.
Where a licence is granted that licence and any subsequent licence will expire on the 31st December of the year to which it relates and must be renewed before that date if the premises are to continue as a pet shop.
Council Duties
Before being granted a licence the applicant must be able to demonstrate to the Council's Licensing Inspector:
A licence may be refused or withheld on other grounds if those grounds are such that conditions are not suitable for the keeping of animals.
Each Licence is subject to standard conditions that are imposed on all pet shops licensed by the Council.
In addition to the standard conditions a licence may also contain special conditions that are only applicable to your premises.
How do I apply?
Regulations
Will Tacit Consent Apply?
No. It is in the public interest that the authority must process your application before it can be granted. If you have not heard from the local authority within a reasonable period, please contact it. You can do this online if you applied through the UK Welcomes service or use the contact details below.
Your Right of Appeal
Any person aggrieved by a refusal to be granted a licence or by any conditions to which a licence is subject may appeal to the Magistrates Court and they may give such directions regarding the licence or its conditions as they think proper.
Offences and Penalties
The following offences and penalties apply to the pet shops.
Consumer Complaint
We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.
Further Information
Copies of the Pet Animals Act 1951 and other legislation mentioned in this leaflet can be purchased from Her Majesty's Stationery Office. Please see a link to the website on the right hand side of this page.