Local Government Ombudsman

Contact Us

For further information please contact:

Richard Payne
Head of Customer Relations Development

Tel: 01276 707150
Fax: 01276 707177
complaints@surreyheath.gov.uk

Surrey Heath Borough Council
Surrey Heath House
Knoll Road
Camberley
Surrey GU15 3HD

Report your Complaint online
Complete an online form

About the Local Government Ombudsman
The Ombudsman who deals with Surrey Heath Borough Council can be contacted at:

Millbank Tower
Millbank
London
SW1P 4QP

Tel: 020 72174620
Fax: 020 72174621
enquiries.london@lgo.org.uk
Advice Line: 0845 6021983

You can also visit their website at www.lgo.org.uk Opens in a new window

Alternatively, there is a booklet called 'Complaint about the Council? - How to complain to the Local Government Ombudsman' which is available from the Council offices.

Your right to confidentiality
We will ensure that the details of your complaint are made known only to those who need to consider/administer the complaint (including third parties where allegations concerning them are made) and shall not be made public.

Where you have involved a Councillor in your complaint we will also keep them informed.

Local Government Ombudsman Annual Letter 2008
The annual letter provides a summary of the complaints the Local Government Ombudsman have received about Surrey Heath Borough Council. It also includes comments on the Council's performance and complaint handling arrangements.

Download
Image of PDF Logo Ombudsman Annual Report and Statistics 2008/09 Opens in a new window